All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise
Returns must also include a copy of the original invoice and a detailed note describing the reason for return. All returns are subject to a 20% restocking fee.
Warranties are limited to the manufacturer's warranty. Installing any part on any car immediately voids any and all warranties and cannot be returned. Books, videos, special order parts (ie items that are not kept in stock), electrical parts and products damaged during installation cannot be returned.
Refunds are limited to to unused items, in their original packaging, purchased from Honda Parts Wholesale only. Labor claims will NOT be acknowledged.
Within 30 days of receipt of your order, you may return products that:
- Have the original receipt
- Are in their original packaging -no credit if box is destroyed or not in original packaging
- Are in our current parts inventory
The following items may NOT be returned:
- Controlled parts that have been opened -(ex: Airbags, seat belt modules)
- Special order parts (SPORD is written in the bin column of invoice)
- Open or installed electrical parts
- Parts with a value of less than $5.00
All returns will be subject to a restocking fee of 20%.
Once we have received your return, conducted an inspection of the return, and verified that your return meets the Lia Auto Group return policy, a refund will be issued. All applicable sales tax will be refunded. Items not purchased from a Lia Auto Group dealership, will not be accepted. No cash refunds.
Liaparts.com is committed to the best customer satisfaction possible.
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions on core charges please feel free to contact us and we will be happy to answer them.